Frequently Asked Questions
Everything you need to know about your shopping experience.
How do I know which size will fit me best?
We provide a detailed size guide on every product page. Since our fashion pieces range from high-stretch fabrics to structured materials, we recommend measuring yourself and comparing it to our specific brand charts for the perfect fit.
Is your packaging discreet?
Yes, we prioritize your privacy. All orders from The Kink Store are shipped in plain, unmarked mailers or boxes with no mention of the store name or contents on the exterior label.
What is your return policy for intimate apparel?
For hygiene and safety reasons, intimate items such as bodysuits, hosiery, and undergarments cannot be returned once the seal is broken or tags are removed. Please ensure you check the product description carefully before purchasing.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days depending on customs processing.
How should I care for my specialty garments?
To maintain the longevity of your items, especially those made of faux leather, vinyl, or delicate lace, we recommend hand washing in cold water and air drying. Avoid high heat or dry cleaning unless specified on the care label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure buy-now-pay-later options like Klarna and Afterpay.