Returns & Exchanges
At The Kink Store, we want you to feel confident in your fashion choices, which is why we offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, intimate apparel and certain accessories are final sale unless a manufacturing defect is present.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing